The Hardest Conversations: Approaches for All Disciplines

Aug 26, 2019 | Grief & Loss Services | LIFE Institute


Join us for a technique-focused seminar on how to have difficult conversations in the healthcare setting.

Date: Monday, August 26th, 2019

Time: 8:00 am — 9:30 am

Place:  AMITA Health Saint Joseph Medical Center, Auditorium A

333 N. Madison St., Joliet, IL.

RSVP: To RSVP or for questions, please call 847-653-3250.

A light breakfast will be provided.



Participants will be able to identify:

  • Barriers to effective communication
  • Strategies for addressing escalated emotions
  • Approaches to end-of-life conversations

1.5 CEs will be made available upon completion. Rainbow is an approved continuing education sponsor for APRNs, nurses, social workers, counselors, and nursing home administrators.


Presenter Bio

Vicki Scalzitti, BA, CTC, is the Children and Family Education Program manager for Rainbow Hospice and Palliative Care and the coordinator of the Good Mourning Program for children, teens and families. She has worked in the Good Mourning Program for over 20 years. She is a bereaved mother and trained trauma consultant and school specialist. Vicki is a national presenter and author of The Road to Good Mourning: Growing Resilient Children through the Grief Experience.